wut do salesperson do? try their best to sell off the products. to attract and convince customers dat their products are worth buying. n tell me. hw the hell are you gonna do this without possessing even a glimpse of politeness??? this issue eradicates the cases in grand places la kann. they are smart enuff to knoe dat 'jilat bontot' is essential.
i always wonder. wts on the mind of those sellers/cashiers/waiters yg xde budi bahasa? hw cn u expect people to go to ur shop with dat awful awful service uve got to offer? being a customer n consumer myself, i dont ask for a 90 degrees bow or a line of workers to usher me. a sincere smile of welcome is enough. u see, in Japan, they greet a customer as if its the first time they ever seen one. it goes like.. " haikk! arigato gozaimashita!!!!!!!!!!!!!!!!!!!!!!". to me, enthusiasm ia a prove of sincerity.
situation 1 : Fish Manhattan Market, Sunway Pyramid.
waiters : welcome !!!!!!!!
at first, i wasnt really excited to see hw nice they welcome me n my frens bt as we spent time there n had our meals, i realized hw fascinating the services are. they nvr failed to potrey a smile nt even a minute. n i was amazed with hw the waiters, really care to entertain us. even without a word from us, they sensed n understood our gestures who's in need of attention.
blogger : is ur manager here? may i see ur manager plz?
waiter 1 : yea sure. (looking frightened)
manager : yes miss? anytin dat i cn help?
blogger : no tanx. i jz wanna... no actually we jz wanna say thank u so much n dat we are very satisfied with ur service here.. esp from dat guy over der. (pointing at waiter 1)
manager : owh thank u thank u. errm miss do u want to fill in our feedback card?
blogger : yea sure
*a moment later*
manager : miss, we really appreciate ur concern n therefore dis is for u. (handing a packet of merchandise)
zue : satu je ke? bt there are four of us here.
*another moment later *
manager : well, dis actually meant for any receipts with rm100 n above bt 2day, its special for u guys. (handing another 3 packets)
us : tanx!!
fatin : aaahhh.. lepas ni cnfirm dat guy kne naik pngkat
blogger : next time kte dtg die da tukar uniform
*laughs*
situation 2 : Starbucks Coffee, Summit
kurukutur : yes?
blogger : one vanilla ice blended plz. venti.
kurukutur : ok.
blogger : aa wait.
kurukutur : (muke pnat + xpuas hati)
blogger : wts the difference between dis one n dis one? (i was asking bout the menu)
kurukutur : (muke malas nk layan) dis one is..... n dis one is......
blogger : the vanilla is either coffee-based or not rite?
kurukutur : no we dont hav coffee-based vanilla here.
blogger : fine then. jz gve me vanilla.
i hated dat kind of look she gave me. so i told nadia n fatin bout it. n because she was so kerek, we called her 'kurukutur' n we made fun of her big ass. u see, i dun realli like talking bad things bout ppl's physics bt too bad, a trigger is a trigger.
ponder. wt u gve u get back yaww.
i always wonder. wts on the mind of those sellers/cashiers/waiters yg xde budi bahasa? hw cn u expect people to go to ur shop with dat awful awful service uve got to offer? being a customer n consumer myself, i dont ask for a 90 degrees bow or a line of workers to usher me. a sincere smile of welcome is enough. u see, in Japan, they greet a customer as if its the first time they ever seen one. it goes like.. " haikk! arigato gozaimashita!!!!!!!!!!!!!!!!!!!!!!". to me, enthusiasm ia a prove of sincerity.
situation 1 : Fish Manhattan Market, Sunway Pyramid.
waiters : welcome !!!!!!!!
at first, i wasnt really excited to see hw nice they welcome me n my frens bt as we spent time there n had our meals, i realized hw fascinating the services are. they nvr failed to potrey a smile nt even a minute. n i was amazed with hw the waiters, really care to entertain us. even without a word from us, they sensed n understood our gestures who's in need of attention.
blogger : is ur manager here? may i see ur manager plz?
waiter 1 : yea sure. (looking frightened)
manager : yes miss? anytin dat i cn help?
blogger : no tanx. i jz wanna... no actually we jz wanna say thank u so much n dat we are very satisfied with ur service here.. esp from dat guy over der. (pointing at waiter 1)
manager : owh thank u thank u. errm miss do u want to fill in our feedback card?
blogger : yea sure
*a moment later*
manager : miss, we really appreciate ur concern n therefore dis is for u. (handing a packet of merchandise)
zue : satu je ke? bt there are four of us here.
*another moment later *
manager : well, dis actually meant for any receipts with rm100 n above bt 2day, its special for u guys. (handing another 3 packets)
us : tanx!!
fatin : aaahhh.. lepas ni cnfirm dat guy kne naik pngkat
blogger : next time kte dtg die da tukar uniform
*laughs*
situation 2 : Starbucks Coffee, Summit
kurukutur : yes?
blogger : one vanilla ice blended plz. venti.
kurukutur : ok.
blogger : aa wait.
kurukutur : (muke pnat + xpuas hati)
blogger : wts the difference between dis one n dis one? (i was asking bout the menu)
kurukutur : (muke malas nk layan) dis one is..... n dis one is......
blogger : the vanilla is either coffee-based or not rite?
kurukutur : no we dont hav coffee-based vanilla here.
blogger : fine then. jz gve me vanilla.
i hated dat kind of look she gave me. so i told nadia n fatin bout it. n because she was so kerek, we called her 'kurukutur' n we made fun of her big ass. u see, i dun realli like talking bad things bout ppl's physics bt too bad, a trigger is a trigger.
ponder. wt u gve u get back yaww.
kurukutur tension kot..bru lpas kene marah ngan bos..
ReplyDeletepastu dtg plak org macm ko..lg la dia tension..hahaha:p
org mcm sy?? ;p
ReplyDeleteorg yg byk cengakadak..tnye itu..tnye ini..hahaha..:p
ReplyDeletehaha.. hidup kne bnyak bertnye..
ReplyDeleteoh jen.i rase sume staubucks services mcm tu,last time i went there in sunway pyramid and i tot it was my turn after the queue and when i got into the counter,there was a lady standing right beside me and i baru je ckp 'give me one lazo tea' and tbe2 she interupted like 'cik kejap(and gesturing me to stop talking) and i was like.fuck u.hahaha kau keje starbuck je weyyy.hati dah panas,trus blah.LOL
ReplyDeleteplizzz tell me u DID say the f word out loud.. haha
ReplyDelete