Saturday, December 5, 2009

attitude

wut do salesperson do? try their best to sell off the products. to attract and convince customers dat their products are worth buying. n tell me. hw the hell are you gonna do this without possessing even a glimpse of politeness??? this issue eradicates the cases in grand places la kann. they are smart enuff to knoe dat 'jilat bontot' is essential.

i always wonder. wts on the mind of those sellers/cashiers/waiters yg xde budi bahasa? hw cn u expect people to go to ur shop with dat awful awful service uve got to offer? being a customer n consumer myself, i dont ask for a 90 degrees bow or a line of workers to usher me. a sincere smile of welcome is enough. u see, in Japan, they greet a customer as if its the first time they ever seen one. it goes like.. " haikk! arigato gozaimashita!!!!!!!!!!!!!!!!!!!!!!". to me, enthusiasm ia a prove of sincerity.

situation 1 : Fish Manhattan Market, Sunway Pyramid.

waiters : welcome !!!!!!!!

at first, i wasnt really excited to see hw nice they welcome me n my frens bt as we spent time there n had our meals, i realized hw fascinating the services are. they nvr failed to potrey a smile nt even a minute. n i was amazed with hw the waiters, really care to entertain us. even without a word from us, they sensed n understood our gestures who's in need of attention.

blogger : is ur manager here? may i see ur manager plz?

waiter 1 : yea sure. (looking frightened)

manager : yes miss? anytin dat i cn help?

blogger : no tanx. i jz wanna... no actually we jz wanna say thank u so much n dat we are very satisfied with ur service here.. esp from dat guy over der. (pointing at waiter 1)

manager : owh thank u thank u. errm miss do u want to fill in our feedback card?

blogger : yea sure

*a moment later*

manager : miss, we really appreciate ur concern n therefore dis is for u. (handing a packet of merchandise)

zue : satu je ke? bt there are four of us here.

*another moment later *

manager : well, dis actually meant for any receipts with rm100 n above bt 2day, its special for u guys. (handing another 3 packets)

us : tanx!!

fatin : aaahhh.. lepas ni cnfirm dat guy kne naik pngkat

blogger : next time kte dtg die da tukar uniform

*laughs*



situation 2 : Starbucks Coffee, Summit

kurukutur : yes?

blogger : one vanilla ice blended plz. venti.

kurukutur : ok.

blogger : aa wait.

kurukutur : (muke pnat + xpuas hati)

blogger : wts the difference between dis one n dis one? (i was asking bout the menu)

kurukutur : (muke malas nk layan) dis one is..... n dis one is......

blogger : the vanilla is either coffee-based or not rite?

kurukutur : no we dont hav coffee-based vanilla here.

blogger : fine then. jz gve me vanilla.

i hated dat kind of look she gave me. so i told nadia n fatin bout it. n because she was so kerek, we called her 'kurukutur' n we made fun of her big ass. u see, i dun realli like talking bad things bout ppl's physics bt too bad, a trigger is a trigger.

ponder. wt u gve u get back yaww.












6 comments:

  1. kurukutur tension kot..bru lpas kene marah ngan bos..
    pastu dtg plak org macm ko..lg la dia tension..hahaha:p

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  2. org yg byk cengakadak..tnye itu..tnye ini..hahaha..:p

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  3. oh jen.i rase sume staubucks services mcm tu,last time i went there in sunway pyramid and i tot it was my turn after the queue and when i got into the counter,there was a lady standing right beside me and i baru je ckp 'give me one lazo tea' and tbe2 she interupted like 'cik kejap(and gesturing me to stop talking) and i was like.fuck u.hahaha kau keje starbuck je weyyy.hati dah panas,trus blah.LOL

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  4. plizzz tell me u DID say the f word out loud.. haha

    ReplyDelete